Questions to Ask Our Competitors

How Convenient is Your Process (5)

Do you keep a fair amount of stock of all the colors and hardware you sell?

Our answer:
Yes.  We make every effort to stock every wrap we list, and for the most part in large quantities.  (And we also do this for nearly all of our hardware parts.)  If we do not have it in stock we will let you know as soon as possible. Our motto:  “If it’s not sitting here, we can’t sell it.”  Our accountant is not happy, but you will be when you need wrap or hardware now, or in the future.

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Am I going to have to cut the wrap myself?

Our answer:
No.  We custom cut each order according to specifications that we work out with you over the phone; except for holes to accomodate your hardware, there should be no need for you to cut anything, if you use our hi-bond tape.

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Am I going to have to put the adhesive on myself?

Our answer:
Not if you choose our hi-bond tape. For a small charge, we provide the tape, and place it on our material for you.

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Is an eyelet installer tool available or included with the wrap?

Our answer:
Yes.  When you purchase drum wrap from us, our eyelet installer tool is available for $3.99.  If your drum wrap order exceeds $100.00, the tool is included free of charge.

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Does the chrome drum wrap that you sell look just like a bathroom mirror?

Our answer:
Yes.  In a cooperative effort, we have worked with our supplier to use a 100% Mylar reflective film (material used for a very high grade reflection), combined with a clear coat on top of the Mylar (added protection against scratching), plus a protective, peal-off-film on the top. Our mirror chrome also comes with an ABS backing (for durability) that makes it the best quality mirror chrome drum wrap found anywhere.

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For Our Competitors that recommend glueing (4)

Ask them if gluing is the best way to protect and keep the value of your shells?  or,  Is it just a way to adhere their material to your drums?

Our answer:
Many sellers of drum wrap don”t care about your drum shells, or how your shells will fair later on “down the road” from their
glue.  If wrap needs to be replaced later, or a color change is desired (some sets are re-wrapped on a daily basis), it is best not to glue
them.  There is no added benefit for the use of glue.  Damage can result even on drums made in the United States when individuals use contact cement or other glues, when wrap is later removed, pieces of wood often come up, especially when our removal procedures are not followed

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Ask them why glue is needed when the hardware holds the material firmly in place?

Our answer:
Many sellers of drum wrap don”t care about your drum shells, or how your shells will fair later on “down the road” from their
glue.  If wrap needs to be replaced later, or a color change is desired (some sets are re-wrapped on a daily basis), it is best not to glue
them.  There is no added benefit for the use of glue.  Damage can result even on drums made in the United States when individuals use contact cement or other glues, when wrap is later removed, pieces of wood often come up, especially when our removal procedures are not followed

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Ask them why they recommend gluing when there is no visual difference or sound difference?

Our answer:
Many sellers of drum wrap don”t care about your drum shells, or how your shells will fair later on “down the road” from their
glue.  If wrap needs to be replaced later, or a color change is desired (some sets are re-wrapped on a daily basis), it is best not to glue
them.  There is no added benefit for the use of glue.  Damage can result even on drums made in the United States when individuals use contact cement or other glues, when wrap is later removed, pieces of wood often come up, especially when our removal procedures are not followed

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Ask them to explain why they don”t list (anywhere) that contact cement destroys shells made in the orient (nearly all shells made in Asia have a paper thin outer ply) when glued wrap is removed from them?

Our answer:
Many sellers of drum wrap don”t care about your drum shells, or how your shells will fair later on “down the road” from their
glue.  If wrap needs to be replaced later, or a color change is desired (some sets are re-wrapped on a daily basis), it is best not to glue
them.  There is no added benefit for the use of glue.  Damage can result even on drums made in the United States when individuals use contact cement or other glues, when wrap is later removed, pieces of wood often come up, especially when our removal procedures are not followed

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Reputation and Quality (6)

Do you have a quality standard for the material that you sell?

Our answer:
Yes.  Most businesses you ask this question, will probably not know what you are talking about. However, if you think about it, the quality of the wrap is what you are buying.

We have a high standard of what we will sell, and what we will reject even if we have to throw it away (which we have done several times in the past).  We have rejected entire shipments from factories because the material was not up to our standards. Even though we are working with the best factories for drum wrap, still, once in awhile, products are sent to us that we reject.

Most people do not understand that all sheets of wrap are not created equal.  We understand that human error is a part of the manufacturing process.  But, because we buy in large quantities and work closely with  four different drum wrap manufacturers, this makes returning wrap material easier delivering a higher quality product to you.  Not only are all sheets not created the same, but sometimes different lots/batches are not the same. Because we have been carefully examining wrap for many years, we are more selective about what we accept.  This benefits our customers in getting a higher quality wrap.

We have a reputation with the factories we deal with of being very “picky” about quality. In the past, a factory representative told us, “We have made the material, but I know you will just send it back” (meaning it”s not up to your standards).  Keep in mind that this was a batch made specifically for Jammin Sam.  And of course, we waited for the next batch of material, even though we were completely out of it.  On one occasion, we waited ten months to get a quality batch of material that we were out of. We do not like to be out of stock on anything, but we will not sell sub-standard materials.  When it goes out of here under our name, we want nothing but your satisfaction when you receive our wrap and place it on your drums. Sadly, some of our competitors just pass to you whatever they get, without much of a quality check.  So, asking, “Do you have a quality standard?”, is a very important question is ask.

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Do you have a multi-stage inspection process before shipping?

Our answer:
Yes.  We use a three stage, factory line approach to the production of your order. As each step is completed, that worker performs an inspection check, and a re-check is done by the worker at the next step.  This promotes quality and accuracy in the completion of your order.

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Do you “double-box” delicate items (for added protection)?

Our answer:
Yes.  We double-box some items for extra protection while in transit. Of the many orders we send out, it is very rare that we ever have a damaged box.

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Do your hi-gloss solid color drum wraps have any special properties?

Our answer:
Yes.  Our hi-gloss solid colors are a multi-layered product made in the United States. They are made to our specifications to produce a drum wrap thickness that is a professional grade thickness at 24-30 mil. (a mil is 1/1000th of an inch)

Also, on top of the material is a peal-off-protective-film for added protection while you”re applying the wrap to the drum
shell. The bottom line for our solid color wraps is that we deliver a high grade vinyl that fights color fading, has a deeper look, richer color, has increased durability, lasts longer and has a ripple free appearance.

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Do you provide thorough instructions for drum wrap installation?

Our answer:
Yes.  When you order wrap from us (with our hi-bond tape), you will receive detailed, written, thorough step-by-step
instructions.  See our on-line, written instructions. The Best we”ve ever seen.

Also go to
our free on line video
to see the owner of the company recovering a
drum.

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What steps do you take to protect customer credit/debit card information?

Our answer:

First, we never send full credit/debit card numbers with any order or through the mail.  Second, we do not store any 16 digit
credit/debit card numbers in any database or software on our computers.  In this way, there is no threat of “hackers” retrieving your credit card number from our systems.  It’s simply not there to have.

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